FEEDBACK & COMPLAINTS
Your voice helps keep support safe and respectful.
We welcome compliments, concerns and complaints. Speaking up will not affect your right to respectful support.
How to contact us
Call 0404 762 203, email [email protected], or use the contact form and select feedback or complaints in your message.
What happens next
We will listen, record the concern, discuss what outcome you are seeking and keep you informed about next steps.
Urgent safety concerns
If someone is in immediate danger or needs urgent medical help, call 000. NDIS participants can also contact the NDIS Quality and Safeguards Commission for concerns about support quality or safety.