FEEDBACK & COMPLAINTS

Your voice helps keep support safe and respectful.

We welcome compliments, concerns and complaints. Speaking up will not affect your right to respectful support.

How to contact us

Call 0404 762 203, email [email protected], or use the contact form and select feedback or complaints in your message.

What happens next

We will listen, record the concern, discuss what outcome you are seeking and keep you informed about next steps.

Urgent safety concerns

If someone is in immediate danger or needs urgent medical help, call 000. NDIS participants can also contact the NDIS Quality and Safeguards Commission for concerns about support quality or safety.

Compassionate Rose

ABN 18 653 048 12 08

NDIS registration details to be confirmed

Contact

  • 0404 762 203
  • [email protected]
  • PO Box 5029, Hoppers Crossing VIC 3029
  • City of Wyndham and surrounding areas
  • Monday to Friday, 9:00am-5:00pm
  • We aim to respond within 48 hours

© 2026 Compassionate Rose. All rights reserved.

Compassionate Rose Intricate Care Services supports NDIS participants and Aged Care clients. NDIS registration details should be verified before public use. Funding and eligibility are subject to individual assessment and plan approval.

If someone is in immediate danger or needs urgent medical help, call 000. For concerns about NDIS support quality or safety, you may also contact the NDIS Quality and Safeguards Commission.